Citizens Advise Bureau

What is mediation?Mediation is a form of dispute resolution where parties who are in dispute can meet in the presence of a neutral, unbiased and independent mediator. Mediators are trained to guide a discussion towards finding a solution agreeable to both parties.Our mediation service is based at our Perth CBD head office. The service uses a ‘co-mediation’ model where two mediators are present. Throughout the process, the mediators maintain neutrality and ensure that the process is fair for both parties. At Citizens Advice Bureau, we can mediation parenting, property, commercial and community disputes.How long will mediation take?We will never rush clients into reaching a decision during a mediation session, and we often encourage clients to attend more than one mediation session.QualificationsWe have professionally qualified and experienced mediators who receive ongoing training and professional development. All Citizens Advice Bureau’s  mediators are accredited under the National Med